Privacy Policy

Privacy Policy for Seen and Sold

Effective Date: July 27, 2025

1. Introduction

Seen and Sold (“Company”, “we”, “us”, or “our”) operates the website www.seenandsold.in. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with the Information Technology Act, 2000 and its amendments, and the guidelines issued by Google and other regulatory authorities in India.

2. Information We Collect

a. Personal Information:

When you use our website, fill out a form, or engage with our services, we may collect:

Full name

Contact number

Email address

Brand/Business name

Payment information (collected securely via third-party payment gateways)

Social media links or website URLs

b. Non-Personal Information:

Automatically collected through cookies and analytics tools:

IP address

Browser type and version

Device information

Pages visited and time spent

3. Use of Information

We use your data for:

Providing and improving our marketing and video commerce services

Processing payments securely

Sending updates, offers, and service communication

Responding to inquiries and providing support

Analytics and performance tracking

4. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

Trusted third-party service providers (like Razorpay, Cashfree, PhonePe) for secure transactions

Marketing and CRM tools for better customer experience

Government agencies upon lawful request

5. Cookies and Tracking

We use cookies and third-party analytics tools (e.g., Google Analytics, Meta Pixel) to understand user behavior and optimize our site. You can manage cookie settings via your browser.

6. Data Security

Your data is stored on secure servers with end-to-end encryption where applicable. We adhere to PCI-DSS and ISO standards when handling payment information through our gateways.

7. Your Rights

You may request to access, correct, or delete your personal data by contacting us at support@seenandsold.in. You may also opt out of marketing communications.

8. Payment Gateway Compliance

Our payment processing partners (Razorpay, Cashfree, PhonePe) comply with RBI guidelines. We do not store your CVV or sensitive card data on our servers.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted with a revised “Effective Date.”

11. Contact Us

For any questions about this Privacy Policy, contact:

📧 Email: support@seenandsold.in

📍 Registered Address: Office No. IX/6066, Gandhi Nagar, Delhi 110031

📞 Phone: +91 8877004937